Questions fréquentes

Several options are available: CARSAT grants, AGEFIPH assistance for disabled workers, regional prevention programs. Check our dedicated financing guide for more details.

An exoskeleton is a mechanical or robotic device worn on the body, designed to assist movements, reduce physical fatigue, or compensate for a disability. There are passive exoskeletons (without motors) and active exoskeletons (motorized).

Exoskeletons are aimed at a wide audience: industrial and logistics companies, healthcare professionals, local authorities, individuals with disabilities or in rehabilitation, and athletes.

In most cases, yes. Operator training is recommended, and may even be mandatory for active models. We offer or facilitate the implementation of training tailored to each model.

Yes, for most models, we can arrange an on-site or showroom trial, depending on your location. Use the 'Request a demo' button on the product page.

Delivery times vary depending on the model and availability: from a few days for in-stock models to several weeks for custom orders. The precise times are indicated at the time of ordering.

Each exoskeleton comes with a manufacturer's warranty (1 to 2 years depending on the model). For details, please check the product sheet or contact us.

You have a right of withdrawal of 14 days. The product must be returned in its original condition with all its accessories. Contact our support to initiate a return.

No. The exoskeleton is a complement to movements and postures, not a substitute. It reduces physical load but does not exempt from training in good practices. The most successful companies combine exoskeletons, ergonomics of workstations, and ongoing training for operators.

For a lightweight passive exoskeleton: 2 to 5 days is usually sufficient. For a motorized active exoskeleton: expect 1 to 2 weeks of gradual use (start with 2 hours/day and then increase). Adoption rates exceed 80% when operators are involved in the choice of the model from the start.

Light passive exoskeletons (weighing less than 1.5 kg) can be worn for a full 8-hour shift without major discomfort. For active exoskeletons, battery life is the limiting factor (4 to 8 hours). It is recommended to take 15-minute breaks to remove the exoskeleton every 2 hours during the initial adaptation phase.

A well-maintained passive exoskeleton lasts 3 to 5 years with intensive daily use. Wear parts (elastomers, straps, textiles) should be replaced every 12 to 18 months. An active exoskeleton has a lifespan of 3 to 7 years, with battery replacement every 2 to 3 years and regular firmware updates.

Yes, most professional exoskeletons are designed to be compatible with standard PPE (helmet, gloves, safety shoes, high-visibility vest). However, please check the specific compatibility with fall protection harnesses (EN 361 standard), as they may interfere with certain back models.

Active exoskeletons collect usage data (movements, duration of wear, loads). This data is subject to GDPR in Europe. It must be anonymized and cannot be used to individually monitor employees without their explicit consent. Check the manufacturer's data policy before purchasing.